Question 1

What is MomIQ?

Accepted Answer

MomIQ is Sri Lanka’s trusted, data-driven parenting platform designed exclusively for mothers and parents. We combine expert guidance, a safe peer community, and verified parenting insights into a single ecosystem to support you through every stage of family life.

Question 2

Who can join MomIQ?

Accepted Answer

MomIQ is built for mothers, parents, and expecting mothers across Sri Lanka. To maintain a safe, authentic, and scam-free environment, every member goes through a profile and verification review.

Question 3

Why do I need to complete a detailed profile when signing up?

Accepted Answer

To build a genuine, trusted community free of fake accounts and scammers, MomIQ requires members to provide accurate demographic and family details (such as your child's age or expected due date). This also ensures that the discussions, content, and future opportunities you see are relevant to your exact parenting stage.

Question 4

Why does MomIQ require proof of children (like a birth certificate or vaccination card)?

Accepted Answer

As part of our commitment to safety and anti-fraud measures, we verify that our members are genuine parents. Uploading or checking off verification via a standard document like a Vaccination Card or Birth Certificate ensures our community remains a secure, trusted space exclusively for real families.

Question 5

What if I am currently pregnant?

Accepted Answer

You are very welcome! During profile setup, simply select the "I am expecting" option and enter your expected due date so we can tailor your experience to pregnancy milestones.

Question 6

How long does account verification take?

Accepted Answer

Once you submit your profile and verification details, our admin team reviews your submission within 24 hours. In the meantime, you are allowed to access and use the discussion forum and the interactive polls.

Question 7

What can I do on MomIQ?

Accepted Answer

Phase 1 focuses on community building and trusted guidance. Once verified, you can: • Explore the Content Hub: Read expert articles written by SLMC-registered healthcare specialists. • Join Discussion Forums: Connect with other local mums in categorized boards covering infant care, nutrition, toddler milestones, and more. • Participate in Polls & Quizzes: Vote on daily community pulse checks and interactive polls.

Question 8

Is my personal and family data safe?

Accepted Answer

Absolutely. MomIQ operates in strict compliance with Sri Lanka’s Personal Data Protection Act (PDPA). Your family’s privacy is our highest priority.

Question 9

Who sees my verification documents (Birth Certificate / Vaccination Card)?

Accepted Answer

Your uploaded verification documents are stored securely and accessed only by authorized MomIQ administrators strictly for identity verification and anti-fraud checks. They are never made public or shared with third parties.

Question 10

Can I delete or deactivate my account?

Accepted Answer

Yes. You are always in control of your data. You can manage your account settings, deactivate your profile, or request permanent data erasure at any time directly through your app settings.

Contact Us

(+1) 800 555-0144

hello@momiq.com

Get In Touch !

Frequently
asked questions

Smarter parenting, together with MomIQ.